What is the role?

In the increasingly security-conscious world we live in, the role of a Safety Steward has become more essential than ever. Tasked with maintaining the security and well-being of attendees at events, venues, or even within organisations, Safety Stewards play an integral role in making sure operations run smoothly. You might find them patrolling sports arenas, directing crowds at concerts, or ensuring safety protocols are met in corporate settings.

Roles and Responsibilities

A Safety Steward’s duties can be diverse and situation-specific, but some common responsibilities include:

1. Crowd Management: Safely manage crowd flow and offer directions or assistance as required.
2. First Response: Serve as the first point of contact for emergencies, and are trained to respond to various situations before specialised help arrives.
3. Security Checks: May include bag searches, pat-downs, and ID checks to ensure only authorised individuals gain access.
4. Conflict Resolution: Deal with any arguments or altercations that may occur, often serving as a mediator to defuse tense situations.
5. Monitoring: Keep an eye on surveillance cameras and report any suspicious activities.
6. Protocol Enforcement: Ensure that visitors and attendees adhere to the venue’s safety protocols and rules.
7. Communication: Relay information between attendees and the management, often using radios or other communication devices.

Should I Move into This Role?

Moving into a role as a Safety Steward could be the right step if you possess some key traits:

• People Skills: Being able to interact with people politely and manage crowds requires a certain level of people skills.
• Physical Stamina: You may be on your feet for long periods and might need to handle physically demanding tasks.
• Attention to Detail: Whether it’s spotting a potential issue in a crowd or conducting thorough security checks, being detail-oriented is a must.
• Problem-Solving: You will often need to think on your feet and address issues as they arise.

The Training Pathway

Gaining a Spectator Safety qualification or a Security Industry Authority (SIA) license can offer you a structured pathway into this career. These certifications are often mandatory and will equip you with the essential skills to execute your role effectively.

What are the Best Parts of the Role?

1. Versatility: No two days are the same. You could be working at a music festival one day and a political rally the next.
2. Personal Development: The skills you acquire, like conflict resolution and crowd management, are not just job-specific; they are life skills.
3. Job Security: As the demand for safety and security grows, so does the job market for Safety Stewards.
4. Team Environment: You’ll often be working as part of a team, building camaraderie and teamwork skills.

Where Can I Work?

Safety Stewards are needed in various sectors:

• Entertainment Venues: Think concerts, theatres, and cinemas.
• Sporting Events: From local games to large-scale international tournaments.
• Corporate Events: Seminars, conferences, and trade shows often require safety stewards to manage crowds and oversee security.
• Public Gatherings: Rallies, marches, and public speeches also necessitate the presence of trained stewards.
• Transport Hubs: Airports, train stations, and even some bus stations employ Safety Stewards to help manage the flow of people and maintain safety standards.

Summary

If you have a knack for dealing with people, enjoy a job that keeps you on your toes, and are willing to undergo the necessary training, becoming a Safety Steward could be an excellent career move for you. With various work settings and a focus on skills that are invaluable in and out of the workplace, this role offers more than just a paycheck; it offers a pathway to personal and professional development.