Qualification purpose

This qualification is for candidates who are currently working or looking to work as: – Safety Steward, Security Officer, Turnstile Operators, Response Stewards, Event Assistant.  The qualification is mapped to the Skills Active Spectator Safety National Occupational Standards, recommended as the minimum level qualification in the SGSA’s green guide for Safety and Sports Ground.

This is the standard qualification for accessing frontline employment within events and crowd control including stadia, festivals, racecourses, arenas, shopping centres or anywhere involved with dealing with crowds.

Course Overview

To achieve the qualification learners must achieve 5 Units:

  • Unit 1: Prepare for Spectator Events
  • Unit 2: Assist with the movement of Spectators and Deal with crowd issues at events
  • Unit 3: Help to Manage & Resolve Conflict
  • Unit 4: Deal with Incidents at Spectator Events
  • Unit 5: Support the work of your team and Organisation

To complete the full qualification, you will also be required to undertake NACTSO’s ACT Awareness and ACT Security online modules through our e-learning platform.

Work/industry placement Requirement

This qualification requires candidates to complete a work/industry placement experience throughout the duration of the qualification before certification.  Your tutor/assessor will visit you in your place of work to undertake observation of practice and practical assessments around your normal working/placement patterns.

Assessment & Delivery method

You will be assigned a course mentor/tutor to work through an assessed portfolio of evidence. Online or classroom delivery is available for underpinning knowledge training.  Your course mentor/tutor will visit you in your place of work to support your development.

What does a typical course look like?

Pre Course – Action Counters Terrorism (ACT) Awareness – Online – 2 Hours

Course Day One – Theory – Classroom or Online – Full Day

Course Day Two – Theory – Classroom or Online – Full Day

Course Day Three Workplace/Placement Visits & Assessments – Full Day

Course Day FourWorkplace/Placement Visits & Assessments – Full Day

Course Day FiveWorkplace/Placement Visits & Assessments – Full Day

You will also be invited to participate in scenario-based, interactive webinar sessions – details of which will be in the user area of your NGTC account

Online Learning – NewGen Learning

In some cases, you may be able to complete your underpinning knowledge training online through our virtual learning environment, NewGen Learning.  In this instance, you will receive guidance via email on how to access and navigate the online platform.  If you require further assistance, please speak with your course tutor.

When booking, please allow time to undertake the initial assessments (15-20 minutes) and have copies of any supporting documents you wish to submit into us as part of your application.  This includes documents for funding (if applicable) and proof of an exemptions you may have (example – ACT certificates).

For further queries please email studentservices@ngtc.co.uk or call us on 01942 230 292

Available for Funding?

This qualification is available for funding applications from individuals through our Skills Bootcamps programmes – click here for more information

This qualification is also available for funding application from individuals and employers in Greater London through the Adult Skills Funding offer as a standalone package

Student Review Rating

Eligibility Details

This qualification is suitable for learner aged 16+.

There are no formal entry requirements for candidates undertaking this qualification, however candidates must complete the ACTnow training to achieve the full Certificate. If you need to complete this, you can through the user area of our website once you are registered.

Candidates must demonstrate adequate prior knowledge and experience to ensure they have the potential to gain the qualification.

Cost

In some cases this qualification can be available fully funded through government grants (eligibility criteria applies)

This qualification is suitable for learner aged 16+.

There are no formal entry requirements for candidates undertaking this qualification, however candidates must complete the ACTnow training to achieve the full Certificate. If you need to complete this, you can through the user area of our website once you are registered.

Candidates must demonstrate adequate prior knowledge and experience to ensure they have the potential to gain the qualification.

Similar Course Categories

Available for Funding?

This qualification is available for funding in some regions through our Skills Bootcamp programmes and through our Adult Skills Fund offer to residents and employers of Greater London. See the main page content for more details.