Who is this qualification for?

This qualification is aimed at individuals/trainers who wish to deliver Conflict Management training for the Private Security Industry.  It is a mandatory requirement for trainers wishing to deliver the SIA license linked qualifications (conflict management unit).

Course Overview

To achieve the qualification learners must achieve 2 Units:

  • Unit 1: Managing Conflict in the Workplace
    60 Minute Exam – 30 Questions (20 to Pass) | Completion of Question & Answer Session
  • Unit 2: Delivering scenario-based Conflict Management Training
    Portfolio of Evidence (Internally Moderated)

To complete the full qualification, you will be required to undertake practical assessments at one of our training centres.

Please note – your prior learning may reduce the length of time and content of your programme (e.g. already completing a unit within another qualification) – please submit copies of your certificates to studentservices@ngtc.co.uk to apply for exemptions.

What does the Typical course structure look like?

Day One – Classroom or Online – Managing Conflict Situations (Full Day)

Day Two – Classroom or Online – Theory – Delivering Conflict Management Training (Full Day)

Day Three – Classroom or Online – Planning & Designing Conflict Management Training (Full Day)

Day Four – Classroom – Professional Practice – Teaching Demonstrations (Full Day)

Candidates who are looking to deliver the licensed-linked qualifications with the SIA may also need to complete the following qualification

Pick a Course Date

Eligibility Details

To be eligible to undertake the deliverers of Physical Intervention training, candidates must be able to evidence the following

• Candidates must be 18 years or older
• Undertake our online basic English assessments achieving appropriate results

Cost

To be eligible to undertake the deliverers of Physical Intervention training, candidates must be able to evidence the following

• Candidates must be 18 years or older
• Undertake our online basic English assessments achieving appropriate results

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