Thank you for enquiring about our course, Level 2 Certificate in Equality & Diversity
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The objectives of these qualifications are to help learners to raise their awareness of the issues surrounding equality and diversity and to apply this awareness through their actions in society, community and the workplace.
This qualification is suitable for those responsible for candidates who come into contact with customers or colleagues and wish to deliver excellent customer service whilst protecting and respecting others.
Learners should be at least 18 years old
This qualification contains 3 mandatory units:
All units are internally assessed using a portfolio of evidence.
This qualification is applicable to all forms of customer facing work roles including Youth Workers, Health & Social Care, Customer Service & Sales functions.
This qualification may be eligible for funding. For further guidance on funding, please contact us training@ngtc.co.uk