Testimonial from Wayne Beard, Manager, Leisure Guard (UK) Ltd
“We at Leisure Guard (UK) Ltd have been thoroughly impressed with the Skills for Growth Training Programme facilitated by NGTC. The selection of courses has been exceptional, fully meriting a 10 out of 10 rating for the way it has catered to our specific industry needs. The course delivery materials have been crafted with a clear understanding of the learner’s journey, evident in a strong 9 out of 10 rating.
Equally commendable are the course delivery staff, whose expertise and approachability shine, earning a well-deserved 9 out of 10. The open lines of communication with our course tutor and assessor have greatly enhanced our learning experience, rightly scoring a 9 out of 10.
In terms of impact, the Skills for Growth Training Programme has unequivocally made our workforce more adaptable and flexible, with a 100% positive response from our team. It has been a cornerstone in allowing us to uphold and even raise our service levels amidst growth and new contract acquisitions.
We have certainly observed a boost in service quality as a direct result of the training, reinforcing our belief in the programme’s effectiveness. The Skills for Growth NextGen project promises to be a beacon for Manchester’s security sector, ensuring a future of well-trained, highly competent security professionals.
When considering areas of improvement, I can sincerely say that the programme was absolutely superb as it stands.
To sum up our experience, I would like to say that the service provided has been greatly beneficial not only to our company but also to our employees. The programme has indeed served as a bridge between employer expectations and employee competencies, strengthening our operational capabilities in a multitude of ways.”