Conflict Management and Management Trainer levels 2,3 & 4
Course details:
Individuals exposed to the risk of dealing with potentially aggressive or violent behaviour will benefit greatly from successfully completing a Conflict Management course with NGTC. Whether candidates are working in a call centre, senior management or face-to-face situations when dealing with crowds and the general public, NGTC nationally recognised qualifications will help staff deal more effectively with every possible situation. Courses are also available for Conflict Management Trainers.
NGTC expertise:
Understanding how to deal with conflict requires training by a provider partner with credible experience in dealing with real life situations. At NGTC, trainers are highly experienced professionals who deliver nationally recognised qualifications by imparting their experience and expertise to candidates. Conflict Management is made simple with NGTC, the UK’s leading specialist in Conflict Management training.
